Shipping & Delivery
Last Updated: January 12, 2025
At ChicGrl, we are dedicated to ensuring your orders arrive quickly and securely. Please review our shipping policies before making a purchase.
1. Order Processing Time
- Orders are processed within 1-3 business days (excluding weekends & holidays) after payment confirmation.
- During high-demand periods, processing times may be extended. We appreciate your patience!
2. Shipping Methods & Delivery Times
We offer the following shipping options:
📦 Standard Shipping (USA Orders):
- Delivery Time: 5-10 business days
- Flat Rate: $4.99
- Free Shipping: Available for orders over $49 (Check our website for current offers)
🌍 International Shipping:
- Delivery Time: 10-12 business days
- Flat Rate: $6.99
- Customs Fees: Customers are responsible for any applicable customs duties or taxes in their country.
đź“Ś Note: Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
3. Shipping Costs
- Shipping rates are calculated at checkout based on your location and selected shipping method.
- Free shipping may be available for orders over a certain amount—check our latest promotions!
4. Tracking Information
- Once your order ships, you will receive a tracking number via email.
- Please allow up to 48 hours for tracking updates to appear in the system.
- If you do not receive a tracking email, check your spam folder or contact us at support@chicgrl.com.
5. Lost, Stolen, or Delayed Packages
- ChicGrl is not responsible for lost, stolen, or delayed packages due to courier issues.
- If your package is marked as "Delivered" but you haven’t received it:
âś… Check with your local post office or neighbors.
✅ Contact the shipping carrier using your tracking number. - If the issue persists, email us at support@chicgrl.com, and we’ll do our best to assist you.
6. Incorrect Address & Undeliverable Packages
- Customers are responsible for entering a correct and complete shipping address at checkout.
- If an order is returned due to an incorrect or undeliverable address, additional shipping fees may apply for reshipment.
- Please double-check your shipping details before placing your order.
7. International Shipping Details
- We ship to many countries worldwide. However, international delivery times may vary based on location and customs processing.
- Customs Duties & Taxes: The recipient is responsible for any customs clearance fees. ChicGrl has no control over these charges.
8. Contact Us
For any questions or concerns regarding shipping, feel free to contact us:
📧 Customer Support: support@chicgrl.com
đź’– Thank you for shopping with ChicGrl! We appreciate your business and are committed to providing the best shopping experience.