Privacy Policy

Privacy Policy

Effective Date: [25-05-2025]

At Chicgrl, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, shop with us, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, shipping/billing address, phone number
  • Payment Information: Credit/debit card details (processed securely via Shopify or trusted gateways)
  • Account Details: Login credentials, preferences, and saved items
  • Order & Transaction Details
  • Device & Usage Data: IP address, browser type, device type, and interaction history (collected via cookies and analytics)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support and respond to inquiries
  • Personalize your shopping experience
  • Send marketing and promotional communications (with your consent)
  • Improve our website, services, and user experience
  • Detect and prevent fraud or unauthorized activity

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service providers: Such as payment processors, shipping partners, marketing platforms, or analytics tools
  • Legal authorities: If required to comply with legal obligations, fraud investigation, or to enforce our policies
  • Business partners: For order fulfillment, returns, or collaborative promotions (with your consent)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and serve targeted ads. You can manage your cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Opt out of email marketing (via unsubscribe link or contacting us)
  • Request a copy of your data
  • Withdraw consent for data use

To make a privacy request, contact us at: support@chicgrl.com

6. Data Security

We implement robust security measures to protect your information. All payment data is encrypted and processed via secure third-party providers.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

8. International Users

If you're accessing our site from outside the U.S., your information may be transferred and stored in the U.S. or other countries with different data protection laws.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this policy or your data, please reach out:

Email: support@chicgrl.com
Address:  34344 Lodge Drive, Zephyrhills, FL 33543

Phone: +1 213-418-7235